Frequently Asked Questions

We cover South London and nearby areas including Balham, Clapham, Dulwich, Crystal Palace, Beckenham, Bromley, and surrounding postcodes. We regularly work on residential streets, estates, and conversions across these locations. If you are close by and unsure, it is always worth asking as we are often working nearby.

We specialise in bathroom refurbishments, kitchen extensions, full property refurbishments, painting and decorating, and general building works. Most clients use us for projects where multiple trades are involved and want one team to manage everything from start to finish.

Yes. We carry public liability insurance and employer cover for all works. This protects both your property and everyone working on site. Insurance details can be provided on request before work begins.

Yes. Every project is quoted in writing with a clear scope of works. This allows you to see exactly what is included and avoids confusion once the job starts.

Start dates depend on the size of the project and current workload. Smaller jobs can often be scheduled sooner. Larger refurbishments and extensions are usually booked in advance. We confirm realistic start dates during the quoting stage.

Yes. We regularly work with landlords, managing agents, and property managers. We understand tight timelines, access coordination, and the need for clear documentation.

A full bathroom refurbishment usually includes removal of the existing bathroom, plumbing and electrical work, waterproofing, tiling, installation of sanitaryware, plastering, decorating, and final snagging. We manage all trades under one roof.

Most bathrooms take around two to three weeks depending on layout changes, tiling, and finishes. We provide a simple programme before starting so you know what happens week by week.

Costs vary based on size, layout changes, and finish level. As a guide, most full bathroom refurbishments fall within a broad range once assessed properly. We confirm the exact cost after a site visit and provide a clear written quote.

Yes. Layout changes are common and can usually be done if drainage and structure allow. We assess this during the site visit and explain any limitations clearly.

Yes. Plumbing and electrics are included as part of our bathroom refurbishment service and coordinated properly within the project.

We use appropriate waterproofing systems for shower areas to protect against leaks and long term moisture damage. This is a key part of doing the job properly.

Yes. We can fit customer-supplied items as long as they are suitable and available before installation. We will flag any compatibility issues early.

If we uncover issues such as damaged pipework or poor previous work, we stop and explain the situation before proceeding. Any changes are agreed in writing so there are no surprises.

Yes. We manage kitchen extensions from groundwork through to the final finishes. This includes coordination with architects, engineers, and inspectors where required.

Timelines vary depending on size and complexity. Most extensions take several months from start to completion. We provide a realistic programme before work begins.

Yes. We can work with your existing team or introduce professionals we regularly collaborate with to keep the process smooth.

This depends on the type of extension. Some works fall under permitted development while others require approval. We help guide you through what applies to your property.

Costs depend on size, structure, and finishes. We discuss budget expectations early and confirm realistic figures after reviewing plans and visiting the site.

We plan access, deliveries, and noisy works carefully. When clients live in the property, we phase works to keep disruption manageable and the site safe.

Yes. We handle full refurbishments including bathrooms, kitchens, electrics, plumbing, plastering, flooring, and decorating. Clients value having one point of contact throughout.

Yes. We repaint flats and houses regularly, including walls, ceilings, and woodwork. Preparation and protection are always included.

Preparation includes filling, sanding, repairing surfaces, and proper protection of floors and furniture. Good prep is essential for a clean finish.

Yes. All surfaces are protected before work starts and the property is left clean and tidy at the end.

We recommend finishes based on durability, light levels, and how the space is used. We explain options clearly so you can choose with confidence.

At the end of the job we carry out a snagging pass to catch small details and ensure the finish meets expectations.

Yes. Quotes are fixed based on the agreed scope. Any changes are discussed and agreed before work continues.

Only agreed changes or unforeseen issues that could not reasonably be identified during the site visit. These are always discussed first.

Deposits are typically required depending on the project size. This is explained clearly before booking.

Payments are usually staged based on progress for larger projects. This keeps things fair and transparent for both sides.

We can give a rough guide based on photos and information, but accurate pricing requires a site visit.

You might want to hire a professional decorator to decorate your home for several reasons. First and foremost, a professional decorator has the experience and expertise to help you create a cohesive and stylish look for your space. They can help you choose a suitable colour scheme, furniture, and accessories to bring your vision to life. Additionally, a professional decorator can save you time and effort by handling all of the details of the decorating process, from measuring and sourcing materials to coordinating installation. They can also help you avoid costly mistakes and ensure that your home is decorated to the highest standards. In short, a professional decorator can help you create a beautiful and functional space that reflects your personal style and meets your needs.

Decorator charges can vary. Many decorators charge a day rate, and others charge based on price. If the decorator charges daily, depending on the experience of the decorator, you could look to pay £200-400 per day.

This depends on the quality of the paint, the finish and the colour. Darker colours tend to need more coats on the wall, sometimes 3 or 4 coats. Retail paint tends to need more coats as it lacks opacity. Eggshell finish normally requires more coats as it is a little translucent.

If you are painting the exterior. A weathershield undercoat is recommended to increase the protection of the surface. Undercoats are also high in opacity, so they cover the surface better than gloss or satin. The same applies internally, except weathershield is not required.

Before painting a room, it is best to fill any holes and sand down flat, then ensure as much dust as possible is hoovered up. Typically, you paint a room from top to bottom. That means you start by cutting in the ceiling with a brush and then rolling the ceiling with a roller. Then you cut in the wall with a brush and roll the wall with a roller. After the ceilings and walls are dry, you paint the woodwork. Check out our blog post for more in-depth information on how to paint a room.

Always start with the ceilings on the top floor of your house, then work your way down. It would probably be best to tackle floor by floor. Finish the ceilings, walls and woodwork on one floor, then move on to the next. You could also paint ceilings across all floors, then walls and woodwork.

Painters and decorators generally charge on a day-rate basis or fixed price. It’s rare for painters and decorators to charge hourly as jobs are typically longer a day, especially if you factor in all the activities that go on behind the scenes.

There are several great brands in the market that we love. In no particular order, you have Little Greene, Paint and Paper Library, Farrow and Ball and Benjamin Moore. Of course, you have Dulux as well 🙂

Prices can vary greatly. It is mainly down to how much the decorator or tradesmen values their time and expertise. With most things, you get what you pay for, but it also boils down to distance for the decorator, furniture to move, colour, condition of walls, finish desired, the decorator’s diary (if they’re busy, they might charge higher), etc.

It is possible to paint eggshell over semi-gloss but not recommended. If you paint over semi-gloss it would be best to cover the wall or ceiling with two coats of a white matt emulsion first to remove the sheen.

We have found that the more popular paint finish for a bedroom is a flat matt finish.

We have found, in our experience the best paint for a bathroom is typically eggshell. Eggshell is more water-resistant than matt emulsion, so it’s generally more suitable for areas exposed to water and moisture.

It isn’t easy to give a specific budget for renovating a 3-bed property in the UK without more information about the scope of the project and the materials and finishes you plan to use. Renovation costs can vary widely depending on factors such as the property’s condition, the space’s size, and the quality of the materials and finishes you choose. In general, however, you can expect to pay anywhere from a few thousand pounds to tens of thousands of pounds for a full renovation of a 3-bed property. It is always a good idea to work with a professional contractor or interior designer who can help you create a realistic budget for your project based on your specific needs and goals.

Before beginning a home renovation project, it’s essential to have a clear idea of what you want to accomplish and how much you can afford to spend. You should also consider the impact the renovation will have on your daily life and the potential return on investment if you plan to sell your home in the future.

When choosing a contractor for your home renovation, it’s important to do your research and choose someone with a proven track record of success. Ask for references and check their licenses and insurance to ensure they are qualified to handle the job. You should also get a written estimate that includes a detailed work scope and a clear completion timeline.

Some common problems with home renovations include unexpected delays, cost overruns, and poor-quality workmanship. To avoid these problems, it’s important to plan your renovation and choose a reputable contractor carefully. It’s also a good idea to set aside a contingency fund to cover any unexpected expenses.

There are several ways to save money on your home renovation, including:
1. Setting a budget and sticking to it
2. Shopping around for the best prices on materials
3. Considering energy-efficient upgrades, which can save you money on utility bills in the long run

When renovating a kitchen, some of the most important things to consider are the layout, the appliances, and the storage options. You should also consider the materials you use for the countertops, cabinets, and flooring, as well as the overall style and aesthetic of the space. It’s also important to consider the kitchen’s functionality and how it will be used daily.

When choosing a room’s colour scheme, consider the space’s size and shape, the amount of natural light it receives, and the room’s function. You should also consider the mood you want to create and the overall aesthetic you want to achieve. It’s a good idea to use a colour wheel to help you choose colours that complement each other and create a cohesive look.

There are several ways to add interest to a room without spending a lot of money, including:
1. Using texture: Adding texture to a room through fabrics, rugs, and other materials can add depth and interest without breaking the bank.
2. Mixing patterns: Mixing patterns, such as stripes and florals, can add visual interest to a room without requiring a lot of money.
3. Upcycling: Upcycling, or repurposing old items, is a cost-effective way to add interest to a room. For example, you can repaint an old dresser or frame a vintage map to create a unique decor piece.
4. Adding plants: Plants are a cheap and easy way to add life and interest to any room. They can also improve the air quality in your home.
4. Changing the lighting: Changing the lighting in a room can significantly impact its overall feel. Consider adding dimmers, floor lamps, or new lighting to create different moods and looks.

Use light colours on the walls:
1. Light colours can make a room feel more spacious and airy.
2. Avoid heavy, dark furniture: Heavy, dark furniture can make a small room feel cramped and cluttered. Instead, opt for furniture with clean lines and light colours.
3. Use mirrors: Mirrors can help reflect light and make a room feel more spacious.
4. Keep the floor clear: Avoid clutter on the floor, as it can make a small room feel cramped.
5. Use vertical space: Use vertical space, such as by adding shelves or hanging curtains high, to create the illusion of a larger room.

To create a cohesive look throughout your home, you can try the following:
1. Choose a colour palette: Choose a colour palette that you like and use it consistently throughout your home. This will help create a cohesive look and make your home feel more unified.
2. Use similar styles and textures: Use similar styles and textures, such as by using the same type of furniture or the same type of fabrics throughout your home. This will help create a cohesive look and make your home feel more cohesive.
3. Consider the flow of the house: When decorating each room, consider how it will fit in with the rest of the house. This will help create a cohesive look and make your home feel more unified.

To incorporate your personal style into your home decor, you can try the following:
1. Use pieces that have special meaning to you: Incorporate pieces that have special meaning to you, such as family heirlooms or artwork you created yourself, into your decor. This will help make your home feel more personal and unique.
2. Mix high and low-end pieces: Mix high and low-end pieces to create a look that is unique to you. This can include combining vintage or thrift store finds with more expensive pieces or mixing different styles and periods.
3. Add pops of colour: Use your favourite colours throughout your home to add interest and reflect your personal style. This can be through the use of accent pieces, such as pillows or artwork, or by painting a statement wall.
4. Experiment with different textures: Incorporate different textures, such as fur, leather, or wool, into your decor to add interest and reflect your personal style.
5. Display your interests: Use your home as a canvas to showcase your interests and passions. For example, display them prominently on a bookshelf or in a built-in shelving unit if you love books. If you love to travel, display souvenirs or maps from your travels throughout your home.

Hiring a professional decorator to spruce up your home can be expensive. However, it is a cost that some homeowners are willing to pay because it avoids the headache of coordinating colours, textures, and styles themselves. Professional decorators bring years of experience and knowledge about current trends and classic designs that can save you time and energy to achieve the perfect look for your living space. Furthermore, the result usually turns out far better than if a homeowner had attempted it independently. Therefore, when considering whether or not it is worth hiring a professional decorator, many homeowners consider what they can gain from having a finished room that matches their vision in terms of style and beauty.

When considering hiring a decorator, it’s essential to determine if their skill set and experience match up with the project you have in mind. Ask for examples of similar projects they’ve worked on and discuss your ideas with them. Pay attention to their level of enthusiasm, as well as their knowledge and insights. Try to look for subtle signs that will help you decide if the decorator is a good fit for your needs, like whether or not it appears that they will communicate effectively throughout the process and strive to complete the work proficiently. Ultimately, hiring a decorator who fits these criteria can help make the entire process smoother and ensure your project’s successful completion.

Preparing for a decorator can be intimidating, but it’s also an exciting opportunity to create something beautiful! Before contacting a decorator, it’s essential to do some research and make sure you have your ideas ready. Write down examples of styles you like from TV shows, magazines, or online resources, then develop a budget and timeline that accommodates the decorator’s availability. Collecting plenty of photographs of your home in its current state will help the decorator visualise how they will be able to transform your space – wallpaper swatches or paint samples could also be helpful. Lastly, remember that communication is essential, and you should work with the decorator every step of the way throughout the project.

How often you should redecorate a house depends on the homeowner and their preferences. Still, experts agree that full-scale redecorating should happen every few years, depending on personal taste and how much wear-and-tear the living spaces have experienced. Many homeowners opt to make minor changes between major refurbishments, such as repainting walls. Still, it can feel highly satisfying to refresh your living space with new furniture and decorations every once in a while. Making grand statements within reason can keep your house vibrant and inviting all year round. Even a single weekend of work can make a huge difference if done thoughtfully; one room at a time is always an effective way to create a refreshed atmosphere.

Several factors can devalue its worth when it comes to purchasing or selling a house. Clear conditions such as asbestos, water damage and mould can cause homes to lose their appeal and value. Too much clutter or a lack of curb appeal can also hurt a property’s value. Poorly maintained landscaping may indicate that the homeowners have not adequately cared for the home. Finally, neighbours with high crime rates or eyesores, like junkyards nearby, could be real turn-offs to potential buyers. When considering what factors may affect a home’s value, all of these should be considered.

The 3 5 7 rule of decorating is an easy way to ensure your design elements are balanced and pleasing to the eye. The rule states that each room should have three pieces of art on a wall, five accent pieces, like pillows or vases, spread throughout the space and seven items on a mantle or shelf. This simple ratio makes your room look visually cohesive without appearing too busy or too sparse. Additionally, it can be an excellent tool for checking to see if there’s enough variety between other furniture arrangements, including seating and dressers. By adhering to the 3 5 7 rule of decorating, you’ll be able to balance all the elements in any space!

When it comes to decorating a room, the order does matter. Every individual has different preferences, but typically starting with the walls and then moving on to furniture is a great place to start. Painting or hanging wall décor helps to have other furnishings in the room to achieve balance and dimension. Additionally, picking one colour scheme or theme and carrying that throughout the space can help create cohesiveness. If possible, try having the large items like couches and beds come first so they fit correctly within the space and other decorations can be fleshed out more easily around them. Finally, do not forget about lighting and accessories! Lighting sets the mood of any room, and wall art, rugs, plants, and sculptures are all great for adding personality to your perfect space.

Yes. Our work is carried out to a high standard, and we stand by it. Any issues are addressed promptly.

Work is checked at each stage to ensure it meets the agreed scope and expected finish.

You will have a clear point of contact throughout the project, so communication stays simple.

We maintain tidy sites, protect surfaces, and keep access areas clear. Safety and respect for your home matter.

Yes. We can share examples of recent bathrooms, refurbishments, and extensions on request.

This depends on the job and location. We discuss access and working hours during planning.

Most bathroom and decorating projects can be done while you remain in the property. Larger refurbishments may require temporary arrangements.

If issues arise, we address them quickly and communicate clearly. Problems are solved, not ignored.

Dust sheets, barriers, and planned noisy works help reduce disruption. We are considerate of neighbours and household routines.

Yes. Rubbish removal and site clearance are included unless stated otherwise.

Yes. We regularly work in areas with controlled parking and plan deliveries accordingly.

Yes. We are familiar with the extra care and approvals often required in conservation areas.

We work alongside party wall surveyors where required and follow agreed procedures.

We regularly work across Balham and nearby streets, including residential roads and flat conversions.

Yes. We coordinate access with tenants and work efficiently to reduce disruption.